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Most of the calls we get at EK Plumbing & Heating follow the same patterns. A lot of boiler problems aren't as complicated as they first appear, and in many cases there are a couple of checks worth trying before calling anyone out. This guide isn't about encouraging DIY on anything gas-related. It's about helping you understand what you're looking at before you pick up the phone, and knowing when you absolutely need to. No Heating or No Hot Water The most common call-out, and

A dripping tap at 2am is annoying. A burst pipe flooding your kitchen is something else entirely. Most plumbing problems fall somewhere between the two, which is why people often aren't sure whether to call straight away or wait until morning. The short answer: if you can't stop the water, if there's a health risk, or if you've lost something essential like your only toilet or all hot water in freezing weather call an emergency plumber. If you can contain it with a bucket and